Protecting your personal data is a priority for us. In this Privacy Policy, we explain how we collect, process and protect your personal information when you use our services, including our website, in accordance with the provisions of the General Data Protection Regulation (GDPR).
Privacy Policy
Black Pepper & Basil Privacy Policy
1. Data Controller
The responsible for processing your personal data is the company Black Pepper & Basil, with headquarters at Rua Tomás da Anunciação 85-A, 1350-324 Lisbon, and with tax identification number 509073417.
2. Personal Data Collected
We collect the following personal information when you interact with our website:- Identifying information: First name, last name
- Contact information: Email, Phone number
- Payment information: Bank details, credit/debit card details
- Delivery Address: Address for sending orders
- Navigation information: IP address, cookies, location data
3. Purposes of Data Processing
Your personal data will be processed for the following purposes:
- Processing and execution of orders and payments.
- Shipping of requested products or services.
- Communicating information related to your order, such as purchase and shipping confirmation.
- Sending promotional communications or newsletters (only with your explicit consent).
- Improving the user experience on the website.
- Compliance with legal or contractual obligations.
4. Legal Basis for Processing
The processing of your personal data is based on the following legal bases:- Contract execution: We process your data to fulfill the established purchase and sale contract.
- Consent: When you provide us with your explicit consent to receive promotional communications.
- Legal obligation: To comply with tax, administrative and legal obligations.
- Legitimate interest: To improve customer experience and ensure the proper functioning of our website.
5. Sharing Data with Third Parties
Black Pepper & Basil may share your personal data with third parties in the following situations:- Payment service providers: To process payments and financial transactions.
- Transport companies: To deliver the purchased products.
- IT service providers: For the operation of our website and management systems.
We do not share your data with third parties for commercial purposes without your consent.6. Retention of Personal Data
Os seus dados pessoais serão retidos pelo tempo necessário para cumprir as finalidades para as quais foram recolhidos, incluindo a manutenção de registos financeiros e cumprimento de obrigações legais. Após esse período, os dados serão eliminados de forma segura.
7. Data Subject Rights
Under the GDPR, you have the following rights in relation to your personal data:
- Access: The right to know what personal data is being processed.
- Rectification: The right to correct inaccurate or incomplete personal data.
- Erasure: The right to request the erasure of your personal data, where applicable.
- Portability: The right to obtain your personal data in a structured, commonly used and machine-readable format.
- Limitation of processing: The right to request the limitation of the processing of your data.
- Objection: The right to object to the processing of your personal data in certain circumstances.
If you wish to exercise any of these rights, please contact us as follows:
Email: shop@blackpepperandbasil.com
Telephone: 215 840 824
Address: 85-A, 1350-324- Access: The right to know what personal data is being processed.
9. Cookies and Similar Technologies
We use cookies to improve your browsing experience on our website. Cookies are small text files that are stored on your device when you access our website. You can set your browser to block cookies, but this may affect the functionality of the site.
9.1 Types of Cookies Used
The cookies used on our website can be classified as follows:
Essential Cookies: Necessary for the website to function, allowing navigation and the use of basic features such as making purchases and managing accounts.
Performance Cookies: Collect information on how visitors use the website, helping us improve user experience.
Functionality Cookies: Allow the website to remember your preferences, such as language and region, to provide a personalized experience.
Advertising Cookies: Used to display relevant ads based on your interests and previous interactions.
9.2 Cookie Duration
The cookies used on our website may have different durations:
Session Cookies: Remain on your device only during your visit to the website and are automatically deleted when you close the browser.
Persistent Cookies: Stay on your device for a specific period or until manually deleted. These are used, for example, to remember your preferences between visits.
The exact duration of each cookie depends on its settings and can range from a few minutes to several months.
9.3 Managing Cookies
You can configure your browser to block or delete cookies at any time. However, some website features may be affected if cookies are disabled.
Users can adjust cookie settings through browser options or, when available, via the website’s cookie management tool.
9.4 Third-Party Cookies
Our website may use third-party cookies, such as Google Analytics and Facebook Pixel, for traffic analysis and advertising campaigns. For more information on how these third parties use your data, we recommend reading their respective privacy policies.
11. Contacts
If you have any questions about this Privacy Policy or how we process your personal data, you can contact us using the following means:- Email: shop@blackpepperandbasil.com
- Telephone: 215 840 824
- Address: 85-A, 1350-324 Lisbon